Statement on Digital Accessibility

Statement on the Digital Accessibility of www.jmberlin.de

Status: 5 June 2025

This accessibility statement applies to the website published under the domain www.jmberlin.de and was last revised on 5 June 2025.

As a public body within the meaning of Directive (EU) 2016/2102, we endeavor to make our websites accessible in accordance with the provisions of the Federal Disability Equality Act (BGG) and the Accessible Information Technology Ordinance (BITV 2.0) for the implementation of Directive (EU) 2016/2102.

The requirements for accessibility can be found in § 3 (1-4) and § 4 BITV 2.0, which was enacted on the basis of § 12d BGG.

A self-assessment and a simplified test for conformity with BITV 2.0 carried out on June 5, 2024 by the Federal Monitoring Agency for Accessibility of Information Technology (BFIT-Bund) and a further user test carried out on January 17, 2025 by an accessibility consulting company in accordance with WCAG 2.2, EN 301 549/WCAG 2.1 showed that our website does not yet offer complete accessibility. However, as part of our commitment to accessibility and user-friendliness, we strive to comply with all relevant accessibility standards (currently BITV 2.0) and are continuously working to remove the barriers that still exist.

Which parts, for example, are not (fully) accessible?

• Videos in German Sign Language (DGS): Several DGS videos are currently being created and will be added in summer 2025.
• PDF downloads: Since 2016, we have endeavoured to make PDFs accessible online, or to make their content available as HTML on our website. All PDF files are labelled to indicate whether they are accessible.
• Videos: In some cases, textual content such as subtitles and audio descriptions is missing. For newly uploaded content, we aim to provide subtitles immediately. For older videos, we prioritise shorter videos (with a maximum length of 30 minutes), as well as all recordings of eyewitness talk, regardless of their length.
  We regularly review the results of AI-supported subtitling processes. Unfortunately, the quality is not yet sufficient for our content with regard to the proper spelling of names and technical terms.
• Audio: Older audio recordings of events in particular lack transcriptions, and unfortunately, we currently lack the capacity to rework them. In the case of newly published audio recordings, however, we endeavour to provide transcriptions immediately.
• Screen reader use: Following a technical change to the website, the heading hierarchy on almost all jmberlin.de web pages became inconsistent. We have corrected these errors on the majority of our approximately 5,000 web pages and will continue to do so if we notice any more. Unfortunately, due to capacity constraints, we are unable to systematically check and revise every page.
• Screen reader use: Shorter texts that differ from the main language of a web page are not always correctly labelled. We will endeavour to correct this.
• Keyboard operability and screen reader use: Some link lists in the navigation menus cannot be operated in a meaningful way in either reading or focus order. Their position in the DOM does not correspond to the visual arrangement. We are working on an improvement.
• Keyboard operability of forms: Checkboxes and radio buttons are not accessible or keyboard operable (they are replaced by text and background graphics). There is also a lack of paragraph tags for structuring the text and standardised autocomplete attributes for entering personal data.

A Note on Contact Options

If you have any questions or comments, you are welcome to use the online accessibility issue reporting form on this website. You will find an overview of other contact options further down on this page.

Accessibility Statement for the JMB App

Status: 2 Jan 2025

This statement on accessibility applies to the mobile application JMB App published by the Jewish Museum Berlin and was issued on 6 November 2024 and revised 2 January 2025.

As a public entity persuant to Directive (EU) 2016/2102, we strive to make our websites and mobile applications accessible in accordance with the provisions of the German Act on Equal Opportunities for Persons with Disabilities (BGG) as well as the Barrier-free Information Technology Ordinance (BITV 2.0) on the implementation of Directive (EU) 2016/2102.

The requirements for accessibility can be found in § 3 (1-4) and § 4 BITV 2.0, which was enacted on the basis of § 12d BGG.

A self-assessment and professional screen reader testing conducted in July 2024 showed that our app does not currently offer full accessibility. In line with our commitment to accessibility and ease of use, we are however striving to comply with all the relevant accessibility standards (currently BITV 2.0) and remove any existing barriers.

Which parts, for example, are not (fully) accessible?

• The interactive map cannot be used with a screen reader.
• Some of the game elements cannot be used with a screen reader. As a result there may be issues with the “Take Part“, “Expand” and “Encounter” layers for the following points of interest:
  • 222 KASHRUT: Kosher grocery shopping
  • 234 BLINDFOLDED: Can you find the Synagoga?
  • 120 GLASS COURTYARD: Can you find the sukkah?
  • 274 RAHEL VARNHAGEN: Baptism: yes or no?
• The following audio tracks include automatic image changes without alt texts:
  • 253 JOSEPH SÜSS OPPENHEIMER: A Satirical medal
  • 276 HANDWASHING BASINS: The Kohen’s Blessing
  • 322 THE PHOTOGRAPHIC VIEW: Brave snapshots
  • 314 COURTYARD VIEW: Paul Celan and Gisèle Lestrange
• There are no instructions for navigating the app in German Sign Language.

Report Barriers! 
Feedback on Accessibility

Would you like to report an accessibility barrier or request information about implementing accessibility measures? If so, please get in touch using our online accessibility issue reporting form.

You can also contact us by post, telephone or email:

T +49 (0)30 259 93 300 
info@jmberlin.de

Under the auspices of the Federal Government Commissioner for Matters relating to Persons with Disabilities, an arbitration service is provided in accordance with § 16 BGG. The purpose of the arbitration service is to resolve conflicts between people with disabilities and German public entities.

You can engage the arbitration service if you are not satisfied with the responses from the above contact option. This is not a matter of determining winners or losers. Rather, the aim is to work together to find an out-of-court solution to a given problem with the help of the arbitration service.

The arbitration process is free of charge. You do not need a legal representative.

Full information about the arbitration process can be found on the website of the arbitration service. There you can find out how the arbitration process works and how to apply for arbitration. You can also submit your application in plain language or in German sign language.

You can contact the arbitration service at the following address:

T +49 (0)30 18 527-2805 
F +49 (0)30 18 527-2901 
info@schlichtungsstelle-bgg.de www.schlichtungsstelle-bgg.de