Frequently Asked Questions

Accessibility

Directly in front of the entrance of the Jewish Museum Berlin, there are two parking spaces for visitors with disabled parking permits ("Blue Badges").
Because there is currently a lot of construction around the museum, we recommend that you send a brief email to our Visitor's Service department (besucherservice@jmberlin.de) before your visit to make sure that the parking spaces are accessible.

Nearly the entire exhibition space is accessible to wheelchair users. There is only one small area within the permanent exhibition that can solely be reached via stairs.

All public areas have elevator access. Parts of the grounds of the Jewish Museum Berlin have historical paving stones, which affects access to the group entrance and the museum garden. The space between the stelae in the Garden of Exile is unfortunately slightly too narrow for a wheelchair.

The main entrance can be accessed via a stair-free path with a roughly 9 percent incline. The axes in the Libeskind building have inclines between 2.65 percent (toward the stairs) and 3.9 percent (toward the Holocaust Tower). They slope downward up to 1.5 percent side-to-side. The Glass Courtyard is accessible via two ramps on the sides.

All the public rooms in the Academy are also wheelchair accessible.

The coat room has wheelchairs, which you may borrow during your visit. You can also reserve a wheelchair by emailing besucherservice@jmberlin.de.

Directly in front of the entrance of the Jewish Museum Berlin, there are two parking spaces for visitors with disabled parking permits ("Blue Badges").

The Jewish Museum Berlin has two disabled-access toilets. One is located near the rear entrance to the Old Building at the foot of the stairs to the upper level; the other is located on the lower level of the Libeskind building.

If you have any further questions about your museum visit, please contact our Visitors' Service department, which would be happy to help.

Contact
Tel.: +49 (0)30 259 93 300
Fax: +49 (0)30 259 93 566
Email: besucherservice@jmberlin.de

We offer a multisensory architecture tour for people with visual impairments. The tour takes place on Friday afternoons, four times a year. You can find out the next scheduled tour on our events calendar.

This tour can also be booked for a group. More information is available here on our website.

Kids at the Museum

There are two baby-changing stations in the museum. One is located near the rear entrance to the Old Building at the foot of the stairs to the upper level; the other is located on the lower level of the Libeskind building.

We do not provide diapers and wipes. The nearest place to buy them is at Mehringplatz, approximately 5 minutes away on foot.

In the Glass Courtyard and the museum garden, you are welcome to eat food you have brought from elsewhere.

Eating and drinking is not permitted in the exhibition spaces in order to protect the original objects from harm.

In the Old Building, the Schmus museum café (see the Kofler & Kompanie website www.koflerkompanie.com) sells coffee, cold beverages, hot meals, cake, and snacks. There is also a coffee machine on the first upper level of the permanent exhibition. The food is not kosher.

The Academy has a coffee and beverage machine in the lobby. You may also eat outside food in the Diaspora Garden.

All exhibition areas are accessible to strollers with the exception of one small area of the permanent exhibition which is reachable by a staircase.

The museum garden and the rooms of the Academy can be easily navigated with a stroller. The space between the stelae in the Garden of Exile is slightly too narrow for a stroller.

The entire permanent exhibition is designed to be family-friendly so that parents can experience the museum together with their children. In addition to the Kid's Island – an area of the exhibition designed specifically for kids – there are hands-on elements interspersed throughout our permanent exhibition: a puzzle made of Hebrew letters, computer games on historical topics, a classroom as in a Jewish school, and much more.

Children above the age of 6 receive a handout of "treasure hunt" questions (available only in German) and puzzles that they can try to figure out as they move through the exhibition.

There are public tours for kids held twice per month. You can register individually for other thematic tours and workshops. There is also a vacation program and the option to celebrate a child's birthday at the museum. You can find a list of our programs for kids here on our website.

During the summer Jazz in the Garden concerts, there is also a kids' program. You can find out more about it on our website's events calendar.

Service and Facilities at the Museum

Tickets to visit our exhibitions can only be purchased at the museum ticket office. You can reserve tickets for Jewish Museum Berlin events by writing to reservierung@jmberlin.de or calling +49 (0)30 259 93 488. Reserved tickets must be collected at the ticket office fifteen minutes or more before the event starts.

Tickets for events organized by cooperating partners and taking place on our museum's premises, such as readings organized by the Literaturhandlung bookstore, can only be purchased from the cooperating partner or at the box office on the day of the event. Please check the details listed for the specific event on our website.

We have compiled a list of admission fees for our exhibitions in a on our website.

You can visit the permanent exhibition and all temporary exhibitions with the museum ticket, which costs 8 euros for adults and 3 euros for people who qualify for a discount (students, volunteers in the Federal Volunteer Service, recipients of unemployment benefit I ["ALG I"], and people who are certified as severely disabled). Children under 6 years of age have free admission.

Tickets can only be purchased in person at the museum's ticket office.

You can find a list of all prices for exhibitions, tours, workshops, audio guides, and other discounts (family tickets, Welcome Card, etc.) on the Admission Prices page.

The nearest U-Bahn (subway) stations are Kochstraße/Checkpoint Charlie (U6) and Hallesches Tor (U1, U6). After exiting either station, it is about an 800 meter walk to the Jewish Museum Berlin.

The nearest bus stops are Jüdisches Museum (248), Zossener Brücke (M41), and Lindenstraße/Oranienstraße (M29).

You can plan your journey by public transportation using the BVG route planner at www.bvg.de.

Students, volunteers in the Federal Volunteer Service, recipients of unemployment benefit I ("ALG I"), and severely disabled people receive reduced admission.

Reduced admission is 3 euros (instead of the usual 8 euros) upon presenting appropriate documentation. Children under 6 years of age have free admission.

You can find a list of other discounts (family tickets, Welcome Card, etc.) on the Admission Prices page.

You can reserve tickets for events by sending an email to reservierung@jmberlin.de or by calling +49 (0)30 25 993 488. If you have reserved a ticket, please note that the reservation expires fifteen minutes before the events starts. If you have not collected it by then, it may be given to visitors who are waiting for a ticket.

The museum shop is located near the entrance of the museum. It is operated by the Munich-based company Cedon (www.cedon.de). The shop carries an extensive range of literature, posters, postcards, and original souvenirs designed especially for our museum as well as Judaica and holiday supplies such as Hanukkah candles. You can also purchase our museum's publications (the publications are also listed on our website) The shop is open from 10 am to 8 pm.

The book selections are made by Rachel Salamander, founder of the Literaturhandlung (www.literaturhandlung.de) bookstore, and are regularly updated.
Contact:
Tel.: +49 (0)30 252 93 171
Fax: +49 (0)30 252 93 175
Email: jmb@cedon.de

The museum is open from 10 am to 8 pm every day. On Mondays, it is even open until 10 pm. There is no weekly “off day.”

The museum is closed on the Jewish Holidays of Rosh Hashanah (the Jewish New Year) and Yom Kippur (the Day of Atonement), on the day of the ceremony for the Award for Understanding and Tolerance, and on Christmas Eve. Because the Jewish holidays are set according to the lunar calendar, they fall on different dates in the Gregorian calendar each year. In 2016, Rosh Hashanah falls on 3 and 4 October and Yom Kippur falls on 12 October 2016. In 2016, the Award for Understanding and Tolerance will be presented on 12 November.

Rooms of various sizes and equipment are available for rent in the museum's baroque Old Building. The museum garden also offers many options for events.

You can find more information on the Rooms for Rent page of our website.

Contact:
Development – Corporate Events department
Tel.: +49 (0)30 259 93 569
Fax: +49 (0)30 259 93 432
Email: events@jmberlin.de

All exhibition texts at the Jewish Museum Berlin are bilingual in German and English. We also offer an audio guide for the permanent exhibition, available in German, English, French, Italian, Spanish, Hebrew, Russian, and Japanese.

You may also reserve tours in many other languages. You can find out which languages the tours are offered in on our Tours page.

Parking is free in the streets surrounding our museum. However, because of the difficult parking situation, we recommend traveling to us by public transportation or bicycle when possible. Bicycle parking spaces are available.

Schmus, the museum café, always offers a rotating vegetarian or vegan dish (or soup of the day). Vegetarians and vegans will also find plenty to eat at the salad bar.

The salad bar has fresh, homemade hummus, bulgur, salads, and antipasti every day. Soy milk is available for all coffee beverages. Vegan menus may be pre-ordered for groups. Please contact Café Schmus directly and the staff there will be happy to help.

Contact:
Tel.: +49 (0)30 257 96 751
Email: cafe-jmb@koflerkompanie.com

Unfortunately, the museum does not currently offer free WiFi. There is, however, a hotspot provided by Deutsche Telekom.

In the exhibition spaces in the Libeskind building, mobile reception is limited for some networks.

Schmus, the museum café, does not practice kosher cooking, but it does generally refrain from using pork and shellfish products.

On the second upper level of the permanent exhibition, you can buy kosher gummy bears from the gummy-bear machine.

More about kashrut on our website.

Café Schmus is located on the ground floor of the museum. It offers breakfast and coffee options in the morning and serves lunch starting at noon with regional and Mediterranean food. The café also offers little snacks or coffee and homemade cookies and cakes. You may eat in the café, in the Glass Courtyard, or in the museum garden.

The café welcomes both museum visitors and outside guests. The menu does not include pork or shellfish products, but the café does not practice kosher cooking.

In the evening, after the museum's opening hours, the café space is rented out. The café is managed by Kofler & Kompanie (please see the company’s website for more information). You can contact them at cafe-jmb@koflerkompanie.com.

Opening hours:
Tuesday to Sunday, 10 am–8 pm
Monday, 10 am–10 pm

The "Schteh Café" on the first upper level of the permanent exhibition consists of a coffee machine and an art dispenser. During your visit to the exhibition, you can take a coffee break and acquire contemporary art from our art vending machine for 6 euros.

On the second upper level of the permanent exhibition, you can buy kosher gummy bears from the gummy-bear machine.

You can borrow an audio guide with information about the architecture and the permanent exhibition for 3 euros. The audio tours are offered in eight different languages: German, English, French, Italian, Spanish, Hebrew, Russian, and Japanese.

You pay the borrowing fee when you buy your ticket at the ticket office, then receive the audio guide at the audio guide counter in the lobby. You will need to leave a valid ID (e.g. library card, train card, insurance card) there as a deposit. For legal reasons, we cannot take German identity cards. Advance reservations are not possible.

On a tour of the permanent exhibition, you can learn about the museum's architecture, Jewish history, and select objects in the exhibition. The audio guide contains more than a hundred audio recordings lasting about two minutes each. There is no set order, so you can decide for yourself which ones to listen to and how many.

Unfortunately, bringing pets to the museum is not permitted, with the exception of assistance dogs such as seeing-eye dogs.

We found out it would be a good idea to place this notice on our website – find out why in this post on our blog.

Taking pictures and videos inside the museum is permitted as long as it's for purely personal use. However, you may not use tripods, flash, or selfie sticks.

Professional filming and photographing are only permitted in the Jewish Museum Berlin with permission from our Press Office. You can find an application on the Press area of our website. Please complete the application and fax or email it to the Press Office (Tel.: +49 (0)30 259 93 419, Fax: +49 (0)30 259 93 400, or presse@jmberlin.de), which will get back to you.

If you realize you have lost something after you get home, please contact Stefan Krauss from Visitors’ Service.

Contact:
Tel.: + 49 (0)30 259 93 483
Email: s.krauss@jmberlin.de

Research

Our museum has a library with holdings related to Jews in Germany, art, and culture, as well as numerous reference works. Some 20,000 volumes are accessible in our public stacks and other holdings can be requested from their location. You can learn more about their history and the focuses of our collection on the library’s web page on our website.

For information on requesting materials, on our library’s online catalog, other online research options, media equipment, accessible databases, and opening hours, please see our web page for the Reading Room.

The holdings of our archives can also be used on request (for contact details, see the archive page).

You can browse some of our museum’s collections online at objekte.jmberlin.de (only in German). Individual holdings are also cataloged in finding aids, which you can use for your research: Finding aids at objekte.jmberlin.de (only in German).

You can find more information on the focal points of our collections and the responsible contact people in the Collections area on our website.

You may use our in-house holdings for research purposes. The opening hours of our Reading Room at the W. Michael Blumenthal Academy, opposite the museum, and contact people for our Archive are listed here on our website. We have also compiled a directory of links to research opportunities for personal and family research and genealogy here on our website.

The contact person for photo reproductions is Valeska Wolfgram (tel.: +49 (0)30 259 93 433, email: v.wolfgram@jmberlin.de). Due to preparations for our new permanent exhibition, our time is very limited. We therefore ask that you please refrain from sending loan requests for the time being. For urgent inquiries, please contact Katrin Strube (tel.: +49 (0)30 259 93 417, email: k.strube@jmberlin.de).

We would be happy to provide further information on fees and reproduction terms upon request. You can find more information on the focal points of our collections and the responsible contact people here on our website.

Tours

You can inquire about a tour for your group by email or telephone. We recommend booking about 4–6 weeks before the desired date.

A maximum of 15 people may participate in one tour. If the group is larger, it will be divided. In such cases, we request that you reserve as many different topics as tour groups. You will find an overview of all available topics here on our website. Please note that we have a separate list of bookable topics for school groups.

Tours generally last an hour. Workshops and combined tours are often longer. To find out how much each program would cost for different groups, please see our price list.

So the tour can start on time despite the security check, you should arrive at the museum with your group 30 minutes before the program starts.

We would be happy to advise you about thematic focus areas, workshops, and other programs.

Contact: Antje Spielhagen Tel.: +49 (0)30 259 93 305 fax: +49 (0)30 259 93 412 email: gruppen@jmberlin.de (Available Monday to Friday from 10 am to 4 pm.)

Tours are available for booking in German, English, French, Spanish, Italian, Dutch, Danish, Turkish, Hebrew, Polish, and Russian. We also offer tours for people with visual impairments. Please ask us directly about your desired language in order to find out whether the tour guides for that language are available.

All information at our exhibitions is available in German and English.

Contact:
Antje Spielhagen
Tel.: +49 (0)30 259 93 305
Fax: +49 (0)30 259 93 412
Email: groups@jmberlin.de
(We are reachable from Monday to Friday, 10 am to 4 pm.)

Public tours for everyone always take place on Saturdays and Sundays. Also, tours for kids age 6 and up are held every first and third Sunday of the month.

These tours are open to the public, so you are welcome to join them spontaneously as a private visitor. You can find the list of topics and times on the Tours page. We also offer a wide range of thematic tours that you can book for your group (family, birthday party, company outing, etc.) as well as workshops and tours for school groups and after-school groups by reservation and various teacher training programs.

The tours generally cost 3 euros per person in addition to the admission price (please check the price on each tour's web page). The meeting point is clearly labeled in the lobby on the ground floor of the Old Building.

Guidance for Teachers

We want to help teachers and multipliers use the museum as a place of learning outside school. That’s why we have a page on our website displaying all our resources for lesson preparation in one place. We have also put together a number of annotated link directories listing online resources from other institutions and projects that are useful for researching various topics. Otherwise, if you have concrete questions, please do not hesitate to contact our Education department: bildung@jmberlin.de.

School groups and other groups of students aged 6 to 19 may participate in tours, workshops, and project days on a variety of topics. You will find an overview of all available workshops and tours here on our website.
We also offer extensive online materials that students can use for research. From reports about projects by other school groups to online materials and games, we’ve compiled an overview of everything we think might interest elementary and high school students both at school and at home.
We are also happy to advise you on which programs would be suitable for your school group. We recommend that you reserve four to six weeks in advance of the desired date. Contact: Tel: +49 (0)30 259 93 305, fax: +49 (0)30 259 93 412, or gruppen@jmberlin.de.

Support and Donations

If you would like to support the Jewish Museum Berlin and believe you possess materials that may be of interest to us, contact us! We will need your name, address, and a short description of the objects you would like to donate. Please do not send us any materials without prior arrangement.

Bequests and memorabilia of Jewish families in Germany are a focus of our collections. Of particular interest are photographs, documents, film clips, paintings and graphic art, sculptures, textiles, Judaica, and three-dimensional everyday objects related to the following themes: contemporary history, specialist and gray literature on Jewish art, professional life, Jewish institutions and Jewish religious and social life, Jewish festivals and holidays, Zionism, and rural Judaism.

Contact:
Aubrey Pomerance, Head of the Archive/Leo Baeck Institute
Tel.: +49 (0)30 259 93 556
Fax: +49 (0)30 259 93 409
Email: a.pomerance@jmberlin.de

For specialist and gray literature on Jewish art:
Lea Weik, Research Assistant for the Library/DFG project
Tel.: +49 (0)30 259 93 451
Email: l.weik@jmberlin.de

Judaism

The Hebrew word kippah means cap. In Yiddish, this head covering is also called a yarmulke or kappel. Jewish men wear a kippah at synagogue and when praying, studying religious texts, or visiting a cemetery. Other types of head coverings are also permitted on these occasions. In an emergency, even a tissue that covers the back of the head or another person's hand serves the same purpose.

Some Jews also wear a kippah in everyday life as a sign of their Jewishness or because this is the traditional practice in the religious community they identify with. Unlike in Orthodox Jewish circles, in Reform congregations, kippot (the plural of kippah) may be worn by men and women alike.

The Jewish calendar begins 3,760 years before the Christian one on the presumed date of the creation of the world. The divisions of the months are based on the lunar cycle, while the length of the year is determined by the sun. Each month begins with the new moon.

The months of the Jewish calendar are Tishrei, Marheshvan, Kislev, Tevet, Shevat, Adar, Nissan, Iyar, Sivan, Tammuz, Av, and Elul. The Jewish year begins in the fall with Tishrei (September/October). According to a fixed cycle, leap months are inserted to compensate for the discrepancy between the number of days in a solar year versus a year of twelve lunar months.

Rosh Hashanah, the Jewish New Year, falls on 20 September in the year 2017, for example, beginning the Jewish year 5778. Each day begins at sundown and lasts 24 hours.

The term "kosher" is usually used in connection with Jewish dietary laws, which are also called kashrut. A kosher food is permitted, while a treif food is forbidden.

One important aspect of kashrut is the separation of meat and milk products when eating, storing, and preparing them.

It is only permitted to eat certain animals. Permitted animals must also be slaughtered according to specific rules.

More about kashrut on our website.